When you purchase Dr. Buzby’s ToeGrips® dog nail grips or Encore Mobility™ joint supplement, not only will you receive a product that should dramatically improve quality of life for your dog, you will also get access to expert product support from a team who understands your relationship with your dog. However, if any of our products not the right solutions for your dog, we offer a 30-day, money-back guarantee (less shipping).
To arrange a return, please contact us within 30 days of product purchase for return authorization. We will provide a simple form for you to complete and instructions on how to return any remaining product and original packaging. Upon return receipt, we will refund the purchase price, less shipping charges.
Returns submitted without prior written authorization, and/or postmarked more than 30 days from the date of purchase are not eligible for a refund and will be donated to a senior dog shelter, rescue, or sanctuary. Please note that insufficient postage will be deducted from your refund.